Request Support

Request Support

You can submit your question or issue to a service representative through the methods listed below.
  • Submit a TicketSubmit a trouble ticket to our service representatives. You can track the status of your ticket in My Support.
  • Submit FeedbackTell us what you think of our online support and how we can improve it.
  • Contact UsFind out how to contact a service representative via phone or postal mail.

SUPPORT

Help & Resources for
Your Iris Smart Home

To check the status of the Iris platform, click here.

Contact Us

Questions about Iris? Call us now for immediate assistance.
Hours of operation: 8am – 1am EST

1-855-469-IRIS