Iris Motion Sensor

Iris Motion Sensor

Iris Motion Sensor

Lowe's Item 690402
Manufacturer Model # 3326-L
Battery: CR2 - Lowe's Item # 551857
Type of Wireless Communication - ZigBee HA 1.2
Note: This device is not compatible with Iris 1st Generation Hubs

Pairing an Iris Motion Sensor to the Iris Hub

Step 1: In the Iris app, tap the plus sign, then "Device."

Step 2: If searching by “Brand” select “Iris,” select “Motion Sensor.” If searching by “Category,” select “Cameras & Sensors” then select “Motion Sensor.”

Step 3: Remove the battery cover and then the battery tab labeled "Remove to Pair". Replace the battery cover. The sensor's blue LED will flash while searching for the hub. The hub will triple beep when pairing is complete.

Factory Reset Instructions
Use Case: When the device has been force removed from the App or the device has pairing and/connectivity issues.
Step 1: Remove the battery and wait ten seconds

Step 2: Press and hold the reset button on the side of the device, reinsert battery. Hold for an additional two seconds and release.
Note: The reset button is a small white button located on the side of the motion sensor.

Step 3: To repair the device put the hub in pairing mode to by taping on the plus sign in the app, and then “Device”.

Step 4: If searching by “Brand” select “Iris,” select “Motion Sensor.” If searching by “Category,” select “Cameras & Sensors” then select “Motion Sensor.”

Tip: You might want to check to make sure the green light is flashing on the hub. This means it’s in pairing mode.

Step 5: The hub will triple beep once pairing is complete.

Using the Security Alarm Card in the Iris by Lowe's App


Next Gen - What if my hub does not have enough range to reach all of my devices?


Device Will Not Pair

Step 1: Verify the device you are attempting to pair is located in the same room as your hub.

Step 2: Make sure your hub is in pairing mode by checking to see if there is a blinking green light on the hub. If it is not in pairing mode, try re-selecting the device you are pairing in the app. If this does does not cause the hub to blink green, go ahead and reboot the hub by holding down the red button on the back of the hub approximately 3 seconds. Once the hubs light goes back to solid green, re-attempt the repairing process in the app.

Step 3: If the first two steps fail, follow the factory reset and repairing steps for your given device shown above. 

Download the full Spec Sheet here: 
pdf Motion Sensor
Rating:Rating of 1 Stars34 Votes
Was this answer helpful?YesNo
Topic Information
  • Topic #: 30143-541
  • Date Created: 12/05/2015
  • Last Modified Since: 07/12/2017
  • Viewed: 338749


Help & Resources for
Your Iris Smart Home

To check the status of the Iris platform, click here.

Contact Us

Questions about Iris? Call us now for immediate assistance.
Hours of operation: 8am – 1am EST