Next Gen Iris - Are there different limits for viewing and recording videos with the Basic and Premium services?

Next Gen Iris - Are there different limits for viewing and recording videos with the Basic and Premium services?

Yes, there are limits. See below for details. Please note the best place to few videos is through the Camera Card, found in the Iris by Lowe's App. With Release 2.4, users can now view all cameras connected to the Iris platform within the Iris Web Portal. 

Premium Service
 -You can live stream video for up to 20 minutes in the Iris by Lowe's App.
-Stream up to two cameras at once.
-You can record video on command in the App.
-You can program Iris to auto-record video based on rules you create (e.g. When my family room camera detects motion, I want it to record for five minutes).
​ -Each account gets 3 GB of on-line video storage space.
​ -If you have more than one hub registered to your account (i.e., you have two or more places), the hubs will share the same storage space.
-Unique to the Web Portal only, users can ‘pin’ clips of interest for ease of viewing and also filter video clips by those that they have ‘pinned.’ 
-New storage ‘clean up’ options allowing the user to quickly and easily remove unwanted video clips.
-Automatically record on Security Alarm. Have cameras automatically record for 5 minutes when a security alarm occurs.

 
Basic Service
 -You can stream video for up to 20 minutes in the Iris by Lowe's App. However, you cannot record footage.
-Stream up to two cameras at once
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Topic Information
  • Topic #: 30143-615
  • Date Created: 02/02/2016
  • Last Modified Since: 08/02/2017
  • Viewed: 1105

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