Halo/Halo +

Halo/Halo +

Halo/Halo +

Halo Lowe's Item #784506; Halo+ Lowe's Item #784504
Halo Model # HSR761H; Halo+ Model #HSR781H
Type of Wireless Communication - ZigBee HA 1.2
This device is not compatible with Iris 1st Generation Hubs

What is the difference between Halo and Halo+? - The two models are identical except the Halo+ version features an integrated weather radio. The radio provides audible NOAA weather updates. e.g. Tornadoes, hurricanes, severe thunderstorms, etc.

Pairing an Halo/Halo + to the Iris Hub

The Halo and Halo + are easy to pair. It's recommended to first pair, then install the device. Also note that you must use the Iris app to use Halo with Iris, and not attempt to configure your device using the Halo app.
Step 1: In the Iris app, go to the upper-right Add (+) menu, then "Device" and browse or search for the device.
Step 2: If searching by “Brand” select “Halo,” then “Halo or Halo +.” If searching by “Category,” select “Smoke and Co” then “Halo or Halo +.” This will put the hub in pairing mode, indicated by a blinking green light.
Step 3: Press and hold the Halo button until the device greets you, about 10 seconds.
Step 4: The Halo light will blink, indicating it is searching for the hub.
Step 5: Halo will say, "Connected" when configuration begins, and the hub will triple beep. When Halo says, "Setup Complete," your device has successfully paired.
Step 6: Complete the in-app setup, then you're ready to install the device. 

Factory Reset Instructions

A factory reset is useful when a device has pairing or connectivity issues, or if you have force-removed the device within the app. To begin, press and hold the power button for about 10 seconds, until the LED blinks red, then release the button.

Step 1: Press and hold the power button for about 10 seconds, until the LED blinks red, then release the button.
Step 2: Press and hold the Halo button for about 20 seconds. Release the button when Halo says, "erasing all your settings."
Step 3: To re-pair the device put the hub in pairing mode by tapping the + sign on the dashboard, then Device, and browse or search for the device.
If connected to line power, the device will go directly into pairing mode. If disconnected from line power and running on battery power, press and hold the Halo button until the device greets you, about 10 seconds.
Step 4: The Halo light will blink, indicating it's in pairing mode
Step 5: Halo will say, "Connected" when configuration begins and the hub will triple beep When Halo says, "Setup Complete," your device has successfully paired.
Step 6: Complete the in-app setup, then you're ready to install the device.

 

Device Will Not Pair

Step 1: Verify the device you are attempting to pair is located in the same room as your hub.

Step 2: Make sure your hub is in pairing mode by checking to see if there is a blinking green light on the hub. If it is not in pairing mode, try re-selecting the device you are pairing in the app. If this does not cause the hub to blink green, go ahead and reboot the hub by holding down the red button on the back of the hub approximately 3 seconds. Once the hubs light goes back to solid green, re-attempt the repairing process in the app.

Step 3: If the first two steps fail, follow the factory reset and repairing steps for your given device shown above.

The Halo went offline shortly after pairing or I could not complete the post pairing steps (set-up radio, self test from app). What should I do?

Check the power to the device, when running on battery Halo will turn off it's Zigbee radio in order to continue to function as a Smoke Alarm.  Check the button in the center of the Halo.  If the LED is lit green, Halo has AC power. If the green LED is not lit then remove the Halo and check the wiring connections on the black and white wires. Follow the manufacturer's instructions and contact an electrician if you are not comfortable with wiring. 

The device is showing me an error message. What should I do?

  1. Halo has completed its service life. Please replace it immediately.
    Once your Halo has reached its End of Life (10 years), you’ll no longer be protected from smoke or CO if it is not replaced. Recycle according to local regulations. The end of life signal consists of a short beep every 45 seconds.

  2. Halo’s battery is dangerously low. Restore the AC power supply.
    Unit is operating on battery back-up. Check the AC power supply.

  3. Halo has an issue with its rechargeable battery.
    Your battery may not be charging. Check the AC power supply. If issue persists, contact Halo Support.

  4. Halo is operating on battery back-up. Check the AC power supply.
    Unit is operating on battery back-up. Check the AC power supply.

  5. Halo has an issue with one of more of its sensors.
    Clean according to instructions. If the problem persists, contact Halo Support.

  6. Halo has been disabled. Please replace it immediately.
    The deactivation switch has been enabled. Halo needs to be replaced.

  7. Halo has an issue with its Smoke sensor.(Could be Ion or Photo Sensor failure)
    Clean according to instructions. If the problem persists, contact Halo Support.

  8. Halo has an issue with its CO sensor.
    If the problem persists, contact Halo Support.

  9. Halo has an issue with its temperature sensor.
    If the problem persists, contact Halo Support.

  10. Halo has an issue with its weather radio.
    If the problem persists, contact Halo Support.

  11. Halo's has failed for an unknown reason.
    Clean according to instructions. If the problem persists, contact Halo Support.

Other Frequently Asked Questions:

  1. Are Halo and Halo+ hardwired or battery powered? 
    Both Halo and Halo+ are hardwired. 

  2. If I use the interconnect wire to "link" all of my Halo smoke detectors together... will the Halo that is not detecting smoke be able to trigger an Iris Smoke alarm? 
    No. Only the device that is detecting smoke will be able to inform Iris of a Smoke Alarm. 

  3. Why does the accent light on Halo turn off after 30 minutes?
    This is a limitation of the device. The accent light can only be left on for a duration of 30 minutes.

  4. What is all of the information on the device detail page?
    Relative Humidity, Temperature, Atmospheric Pressure (in inches of Mercury)

  5. How do I change the room name of Halo?
    On the Device detail page under More, select Room and update.

  6. How do I change the weather alerts?
    On the Device detail page under More, select Weather Alerts and choose the alerts that you want to receive.

  7. What does an Early Smoke Warning mean?
    When smoke levels have increased but have not reached an emergency alarm level, Halo will announce a caution alert as an early warning. Halo will pulse an amber light and tell you the Room Name of the alert. An Iris alarm will not be triggered with an Early Smoke Warning. 

    Halo User Guide

    Halo How to Guide




     


 

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Topic Information
  • Topic #: 30143-827
  • Date Created: 08/19/2016
  • Last Modified Since: 05/03/2017
  • Viewed: 1260

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